Delivery policy
Omani craftsman house
1. Delivery Areas:
• We offer delivery service within the Sultanate of Oman, and delivery areas are determined according to the store's policy.
• Shipping of products outside the Sultanate can be arranged, subject to service availability and additional shipping costs.
2. Delivery Time:
• Orders are processed within [number of days specified] from the order confirmation date.
• Delivery time varies by region, but typically takes between [number of days specified] business days within Amman.
• Delivery time may be affected during seasonal periods, holidays, or emergency circumstances.
3. Delivery Fees:
• Delivery fees are calculated based on geographic location and order value.
• Free delivery may be offered on some orders above a certain value, subject to promotional offers.
4. Receiving the Order:
• Customers must ensure the correct delivery address and phone number to avoid any delays.
• Upon receipt of the order, it is recommended that the products be inspected and in good condition before signing for receipt.
• If the order is not received due to the customer's absence or an incorrect address, additional fees may apply for re-delivery.
5. Delivery Delays or Cancellations:
• In the event of any unexpected delays, the customer will be contacted to inform them of the latest developments.
• The store reserves the right to cancel the order in the event of product unavailability or logistical issues. The customer will be notified and any amounts paid will be refunded.
6.Contact Us:
If you have any questions or delivery issues, you can contact us through the official channels of the Omani Crafts House Store.
We thank you for your trust and wish you a wonderful shopping experience.